Navigating the AI Revolution in Hiring

In this episode of the ManpowerGroup Work Intelligence Lab podcast, hosts Karla Fletcher and John Julitz discuss how rapidly changing skills and surging job applications are reshaping hiring, and speak with Greg Dunbar of Hubert.ai about the “talent differentiation crisis,” where mass-apply tools and AI-written CVs are making candidates harder to distinguish.

Greg shares how Hubert.ai is rethinking hiring by replacing CV screening, application forms, and phone screens with short, structured, skills-based “predictive interviews” delivered via text or voice, designed to be low-stress and completed on candidates’ own time.

He explains how poor AI interview experiences can drive candidate drop-off, while Hubert reports high completion rates and strong candidate satisfaction. Greg also discusses AI fatigue, the importance of starting with the problem rather than the technology, and why Hubert uses a hybrid approach combining LLMs for conversational experience with deterministic scoring for fairness, transparency, and compliance with enterprise standards and evolving regulations like the EU AI Act.

Speakers:

Greg Dunbar

Greg Dunbar is a leader at Hubert.ai, where he works on rethinking how organisations screen and select talent. Hubert replaces CV screening, application forms, and phone screens with short, structured, skills-based predictive interviews delivered by text or voice, combining conversational AI with deterministic scoring designed for fairness, transparency, and regulatory compliance.

Originally published by ManpowerGroup. Listen to the original episode on manpowergroup.com.